Privacy policy

Notice at Collection

 

O’blossom Nexus LLC is collecting your personal information to support its business operations, including for the business purposes listed in the chart below. We do not collect sensitive personal information.

We will not sell the personal information that we collect or share it with third parties for cross-context behavioral advertising.

To view our full privacy policy, please see below.

We may collect the personal information categories listed in the table below. The table also lists, for each category, our expected retention period, and use purposes. 


Personal Information Category

Retention Period

Sold or Shared

Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or account name.

We retain this information until the warranty period has expired or as required by applicable law.

No

[California Customer Records personal information, which includes a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Protected classification characteristics under California or federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decision-making, military and veteran status, or genetic information (including familial genetic information).]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Biometric information, such as genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Internet or other similar network activity, such as browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Geolocation data, such as physical location or movements.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Sensory data, such as audio, electronic, visual, thermal, olfactory, or similar information.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Professional or employment-related information, such as current or past job history or performance evaluations.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Non-public education information, which may include education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[Inferences drawn from other personal information, such as a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.]

We retain this information until the warranty period has expired or as required by applicable law.

No

[OTHER PERSONAL INFORMATION DESCRIPTION]

We retain this information until the warranty period has expired or as required by applicable law.

No


Sensitive personal information is a subtype of personal information consisting of specific information categories. We do not collect sensitive personal information. 


If you have any questions about this Notice or need to access it in an alternative format due to having a disability, please contact [email protected] and 866-688-6828.

July 1, 2025

O’blossom Nexus LLC Privacy Policy

 

Last Updated on: July 1, 2025

This Privacy Policy describes how O’blossom Nexus LLC and its subsidiaries, affiliates, and related entities (collectively, "O’blossom Nexus LLC," "Company," "we," or "us") collect and process personal information about our consumers. This policy is intended to provide consumers with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, sale, sharing, and retention of their personal information, along with a description of the rights they have regarding their personal information. This Privacy Policy provides the information required under the laws of various states, together with other useful information regarding our collection and use of personal information. Any terms not defined in this policy have the same meaning as provided in the California Consumer Privacy Act.

This Privacy Policy does not apply to our collection and use of personal information in an employment capacity. Employees, job applicants, contractors, interns, or other workers seeking more information our employment-related personal information policies and practices should see our employee privacy policy provided upon request.

Personal Information Collected

We collect and use information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). Personal information does not include:

  • Publicly available information, including from government records, through widely distributed media, or that the consumer made publicly available without restricting it to a specific audience.

  • Lawfully obtained, truthful information that is a matter of public concern.

  • Deidentified or aggregated consumer information.

Personal Information Categories Chart

The chart below identifies which categories of personal information we collected from our consumers within the last 12 months and the expected retention period. 

Category

Examples

Collected

Retention Period

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

We retain this information until the warranty period has expired or as required by applicable law.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) ("California Customer Records").

A name, signature, Social Security number, physical characteristics or description, [photograph, ]address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, [membership in professional organizations, professional licenses and certifications,] bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.

YES

We retain this information until the warranty period has expired or as required by applicable law.

C. Protected classification characteristics under California or federal law ("Protected Classes").

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decisionmaking, military and veteran status, or genetic information (including familial genetic information).

YES

We retain this information until the warranty period has expired or as required by applicable law.

D. Commercial information.

Records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

We retain this information until the warranty period has expired or as required by applicable law.

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

YES

We retain this information until the warranty period has expired or as required by applicable law.

F. Internet or other similar network activity.

Activity on our websites, mobile apps, or other digital systems, such as internet browsing history, search history, system usage, electronic communications with us, postings on our social media sites.

YES

We retain this information until the warranty period has expired or as required by applicable law.

G. Geolocation data.

Physical location or movements[, such as the time and physical location related to use of our internet website, application, or device[, and GPS location data from mobile devices of consumers who visit our websites or use our mobile apps].]

YES

We retain this information until the warranty period has expired or as required by applicable law.

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information[, including customer service call monitoring and store video surveillance].]

YES

We retain this information until the warranty period has expired or as required by applicable law.

I. Professional or employment-related information.

Current or past job history[ or performance evaluations].

NO

N/A

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) ("FERPA Information").

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

NO

N/A

K. Inferences drawn from other personal information.

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

We retain this information until the warranty period has expired or as required by applicable law.

L. Sensitive personal information.

Further identified in the chart below.

NO

N/A

Sensitive Personal Information Categories Chart

We do not collect sensitive personal information.

Sensitive Personal Information Category

Collected to Infer Characteristics?

[Retention Period]

L.1. Government identifiers, such as your Social Security number (SSN), driver's license, state identification card, or passport number.

NO

N/A

L.2. Complete account access credentials, such as usernames, account logins, account numbers, or card numbers combined with required access/security code or password.

NO

N/A

L.3. Precise geolocation, such as physical store visits or physical locations when visiting websites or using mobile apps.

NO

N/A

L.4. Racial or ethnic origin.

NO

N/A

L.5. Citizenship or immigration status.

NO

N/A

L.6. Religious or philosophical beliefs.

NO

N/A

L.7. Union membership.

NO

N/A

L.8. Mail, email, or text messages not directed to the Company.

NO

N/A

L.9. Genetic data.

NO

N/A

L.10. Neural Data, such as information generated by measuring a consumer's central or peripheral nervous system's activity that is not inferred from nonneural information.

NO

N/A

L.11. Unique identifying biometric information.

NO

N/A

L.12. Health information.

NO

N/A

L.13. Sex life or sexual orientation information.

NO

N/A

 

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you, such as from the forms or other information you provide to the Company.

  • Indirectly from you, such as from your interactions with the Company's websites or mobile applications. 

  • From our service providers. 

  • Inferences generated by the Company's or our service providers' computer systems.

How We Use Personal Information

Personal Information Collection, Use, and Disclosure Purposes

We may use and disclose the personal information we collect to advance the Company's business and commercial purposes, specifically to:

  • Develop, offer, and provide you with our products and services.

  • Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or to comply with legal requirements.

  • Fulfil the purposes for which you provided your personal information or that were described to you at collection, and as otherwise permitted by applicable law.

  • Improve our products or services, marketing, or customer relationships and experiences.

  • Notify you about changes to our products or services.

  • Administer our systems and conduct internal operations, including troubleshooting, data analysis, testing, research, statistical analysis, and survey purposes.

  • Protect our Company, employees, or operations.

  • Manage your consumer relationship with us, including:

    • online account creation, maintenance, and security; and

    • reaching you, when needed, about your account.

  • Perform data analytics and benchmarking.

  • Administer and maintain the Company's systems and operations, including for safety purposes.

  • Engage in corporate transactions requiring review of consumer records, such as for evaluating potential Company mergers and acquisitions.

  • Comply with all applicable laws and regulations.

  • Exercise or defend the legal rights of the Company and its employees, affiliates, customers, contractors, and agents. 

  • Respond to law enforcement requests and as required by applicable law or court order.

Additional Categories or Other Purposes

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. If required by law, we will also seek your consent before using your personal information for a new or unrelated purpose.

We may collect, process, and disclose aggregated or deidentified consumer information for any purpose, without restriction. When we collect, process, or disclose aggregated or deidentified consumer information, we will maintain and use it in deidentified form and will not to attempt to reidentify the information, except to determine whether our deidentification processes satisfies any applicable legal requirements.

Disclosing, Selling, or Sharing Personal Information

Business Purpose Disclosures

We may disclose the personal information we collect to third parties for the business purposes described in the Personal Information Collection, Use, and Disclosure Purposes section and in the table below, such as to engage third parties to support our business functions. For example, we may disclose your address to our shipping carrier to deliver your order. 

We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, prohibit using the disclosed information for any purpose except performing the contract, and meet the other contract requirements for engaging service providers or contractors. 

The chart below identifies the categories of entities to whom we have disclosed our consumers' personal information for a business purpose over the preceding 12 months, along with the personal information categories disclosed and the disclosure's business purposes.

Business Purposes Disclosure Recipient Category, Personal Information Category, and Purposes Chart

Category of Business Purpose Disclosure Recipients

Personal Information Categories Disclosed

Sensitive Personal Information Categories Disclosed

Business Purpose Disclosures

Order Fulfillment and Shipping Providers


A. Identifiers.

B. California Customer Records.

D. Commercial information.

None

To deliver products you purchased from us.

Customer Service Support Providers

A. Identifiers.

B. California Customer Records.

D. Commercial Information.

E. Biometric information.

F. Internet or other similar network activity.

G. Geolocation data.

K. Inferences.

None

To support customers with using our products and services, including online account management and troubleshooting. 


]

Selling or Sharing Personal Information

We do not sell your personal information to third parties and have not sold it in the preceding 12 months. We do not share your personal information with third parties for cross-context behavioral advertising purposes and have not shared your personal information in the preceding 12 months. 

Your Rights and Choices 

You have the following rights regarding your personal information: 

Right to Know and Data Portability Requests

You have the right to request that we disclose certain information to you about our collection and use of your personal information (the "right to know"), including the specific pieces of personal information we have collected about you (a "data portability request"). Our response will cover the 12-month period preceding the request, although we will honor requests to cover a longer period that do not extend past January 1, 2022, unless doing so would be impossible or involves disproportionate effort. You may make exercise your right to know twice within in any 12-month period. Once we receive your request and confirm your identity (see How to Exercise Your Rights), we will disclose to you:

  • The categories of:  

    • personal information we collected about you; and

    • sources from which we collected your personal information.

  • The business or commercial purpose for collecting your personal information and, if applicable, selling or sharing your personal information.

  • If applicable, the categories of persons, including third parties, to whom we disclosed your personal information, including separate disclosures identifying the categories of your personal information that we:

    • disclosed for a business purpose to each category of persons; and

    • sold or shared to each category of third parties.

  • When your right to know submission includes a data portability request, a copy of your personal information subject to any permitted redactions.

For more on exercising this right, see Exercising the Rights to Know, Delete, or Correct.

Right to Delete and Right to Correct

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions and limitations (the "right to delete"). Once we receive your request and confirm your identity, we will delete your personal information from our systems unless an exception allows us to retain it. We will also notify our service providers to take appropriate action.

You also have the right to request correction of personal information we maintain about you that you believe is inaccurate (the "right to correct"). We may require you to provide documentation, if needed, to confirm your identity and support your claim that the information is inaccurate. Unless an exception applies, we will correct personal information that our review determines is inaccurate and notify our service providers to take appropriate action. 

For more on exercising these rights, see Exercising the Rights to Know, Delete, or Correct.

Right to Limit Sensitive Personal Information Use and Disclosure to Permitted SPI Purposes

You have a right to ask businesses that use or disclose your sensitive personal information to limit those actions to just the Permitted SPI Purposes (the "right to limit"). As we do not use or disclose sensitive personal information beyond the Permitted SPI Purposes, we do not currently provide this consumer right.

Personal Information Sales or Sharing Opt-Out and Opt-In Rights

You have the right to request that businesses stop sharing your personal information at any time (the "right to opt-out"), including through a user-enabled opt-out preference signal. Similarly, the CCPA prohibits businesses from selling or sharing the personal information of consumers it actually knows are under 16 years old without first obtaining consent from consumers who are between 13 and 15 years old or the consumer's parent or guardian for consumers under age 13 (the "right to opt-in") 

As we do not sell or share consumers' personal data, we do not currently provide these consumer rights. 

Right to Non-Discrimination

You have the right not to be discriminated or retaliated against for exercising any of your privacy rights under the CCPA.

How to Exercise Your Rights

Exercising the Rights to Know, Delete, or Correct

To exercise the right to know, data portability, delete, or correct described above, please submit a verifiable request to us by either:

  • Calling us at 866-688-6828.

  • Emailing us at [email protected].

  • Visiting www.oblossom.com.

Please describe your request with sufficient detail so we can properly understand, evaluate, and respond to it. You or your authorized agent may only submit a request to know, including for data portability, twice within a 12-month period.

Verification Process and Authorized Agents

Only you, or someone legally authorized to act on your behalf, may make a request to know, delete, or correct related to your personal information. 

We cannot respond to your request to know, delete, or correct if we cannot verify your identity or authority to make the request and confirm the personal information relating to you. We will only use personal information provided in the request to verify the requestor's identity or authority to make the request.

We consider requests made through your password-protected account with our company sufficiently verified when the request relates to personal information associated with that specific account. You do not need to create an account with us to submit a request to know, correct, or delete.

Responding to Your Requests to Know, Delete, or Correct

We will confirm receipt of your request within ten business days. If you do not receive confirmation within the ten-day timeframe, please contact [email protected].

We endeavor to substantively respond to a verifiable request within 45 days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. We will deliver our written response to your verified email address or password-protected account. Our substantive response will tell you whether or not we have complied with your request. If we cannot comply with your request in whole or in part, we will explain the reason, subject to any legal or regulatory restrictions. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, deleted, or made your personal information anonymous in compliance with our record retention policies and obligations. 

Any disclosures we provide will cover information for the 12-month period preceding the request's receipt date. We will consider requests to provide a longer disclosure period that do not extend past January 1, 2022, unless providing the longer timeframe would be impossible or involves disproportionate effort.

For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Privacy Policy Changes

We reserve the right to update this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will update the policy's effective date and post the updated policy on our website. We encourage you to check our website to review the current Privacy Policy in effect.

Contact Information

If you have any questions or comments about this policy, the ways in which we collect and use your information described here, please do not hesitate to contact us at:

Phone: 866-688-6828

Website: www.oblossom.com

Email: [email protected]

Postal Address: 200 Spectrum Center Dr., Suite 1600, Irvine CA 92618

O'Blossom LLC

Attn: O'Blossom LLC

200 Spectrum Center Dr., Suite 1600, Irvine CA 92618

 

If you need to access this Privacy Policy in an alternative format due to a disability, please contact [email protected].